![]() If your device used a receiver other than Unifying or Logi Bolt, or if you are unable to purchase a receiver from the above links, please reach out to our Customer Support team. To purchase a replacement receiver, click here. To learn more about Logi Bolt, click here. If your receiver and product have the below logo, you have the Logi Bolt receiver and a Logi Bolt compatible product. To determine if your Logitech device is Unifying compatible, look for this Unifying logo on your device. If you've lost or damaged the Unifying receiver for your keyboard or mouse, you can purchase a replacement from here.Ī Unifying receiver looks like the image below, and it does not work with products that are not Unifying compatible. Don’t worry keep trying the solutions listed under Advanced troubleshooting to resolve. Go to the Power Management tab, and ensure that the checkbox next to 'Allow the computer to turn off this device to save power' is unchecked. A Bluetooth adapter window ( Figure 2) will open. Right-click the Bluetooth Adapter and select Properties ( Figure 1 ). This is affecting a variety of models, such as Logitech’s keyboard, which keeps disconnecting. Open Device Manager : How to Access Device Manager. Wireless keyboards like USB keyboards, constantly disconnect, which is a source of frustration for users. To reconnect your keyboard, please follow the steps for your specific operating system in Connect your Logitech Bluetooth device.To ensure you are purchasing the right receiver for your device, identify your receiver from below: Windows 10: Bluetooth Keyboard Keeps Disconnecting. Download the correct version of Logitech SetPoint Mouse and Keyboard Software from the MK270 Downloads Page. If it's still not working, follow the link below to reconnect your keyboard.The hub receives the wireless signal and sends it to your computer. The mouse and keyboard communicate with a single wireless receiver hub that plugs directly into two slots on your computer. Try using the Windows key or type something to verify it's working. Logitech manufactures wireless mice and keyboard sets. ![]() If the LED indicator is red, the batteries need to be replaced. Notice the LED indicator color to the left of the ON/OFF switch. Check the battery power by turning the keyboard off and then back on again using the ON/OFF switch on the bottom of the keyboard.Move the keyboard closer to the computer or tabletīefore you try to connect your keyboard again:.This button is usually positioned on the backside, near the power switch. ![]() Then click Action > Scan for hardware changes. Under Mice and pointing devices, right click on your mouse device and select Uninstall. Under Keyboards, right click on your keyboard device and select Uninstall. Locate the Connect button: On the Logitech K520 keyboard, you’ll find a small button with the word Connect engraved on it. Press Windows + X, select Device Manager. Open 'Device Manager' from the Start menu.
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